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    2. Pharmacy Solution | Advanced Pharmacy Analytics | Welltok
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      Pharmacy Solution
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      Highly-Targeted Outreach Powered by Advanced Analytics

      Welltok provides the technology you need to drive higher activation with your population like increasing refills and improving medication adherence. Our solutions empower you with advanced machine learning and targeted multi-channel outreach that is proven to increase individual actions, maximize resources and lower costs, boost quality ratings, and improve outcomes.

      Welltok is the only SaaS company combining the power of rich consumer data sets with your existing data to predict individuals at risk to not refill, those most likely to be non-adherent, and their most receptive communication channels. We use those predictions to deliver the right message at the right time to the right individual through the right channel.

      Consumer Activation for Pharmacies and Health Plans/PBMs


      Leverage consumer data, including social determinants of health, to identify risk of non-adherence and receptivity to interventions. Predict which campaigns and channels will be most impactful on target populations


      Segment your strategy based on risk and motivate individuals to take specific actions like refill medications with personalized outreach, including both high-touch and high-tech approaches


      Apply insights from ongoing analysis and reporting to drive more value and capitalize on opportunities

      Solution Features

      Medication Adherence

      Identify barriers and deliver barrier-breaking messages and execute Stars and MTM initiatives

      Automated Reminders

      General reminders, education with refill prompts and transfer to live agents

      Formulary Programs

      Specialty pharmacy, condition specific programs and general formulary changes like network, prior authorization and consent for fulfillment


      Automatic refill/renewal programs, retail-to-mail and 90-day programs

      Best in Class
      Enterprise Security

      Our solutions ensure regulatory compliance, privacy
      and security for you and your consumers

      Learn More

      Deliver a personal, rewarding and actionable
      experience for each and every consumer

      Take Action
      Delivering Value for Pharmacies and Health Plans/PBMs

      Refill Revenue


      In annual return
      on investment

      Case Study

      Increase Refills


      Improvement in refill rates
      compared to unengaged

      Case Study

      Star Improvement

      1-2 star

      Improvement across
      medication categories

      Case Study